How it works

From click to care — in four steps.

We pack every order ourselves in Slovenia. Here's exactly what happens between you hitting buy and opening your parcel — no warehouses, no dropshipping, no surprises.

The process

Four steps. One boutique.

No middlemen, no marketplaces — your order, quality-checked at our atelier, tracked to your door.

Choose your piece

Browse by brand, by category, or ask us. Our Slovenia-based boutique team is one email or WhatsApp away — especially for fit questions.

We order directly

Your piece is ordered from the house's own warehouse through our wholesale account — not dropshipped, not resold from a third party.

Quality-checked in Slovenia

It lands at our Rogaška Slatina atelier. We open the brand box, check every piece by hand, and repack it in Eluxena wrapping.

Tracked to your door

Complimentary EU shipping over €100, every parcel fully tracked. And if the fit isn't right — 30-day returns, no friction.


Authorized by every house

Direct wholesale accounts. No grey-market stock.

Hand-checked

Every piece inspected at our atelier before shipping.

Free EU shipping

Complimentary over €100, tracked end-to-end.

Thirty-day returns

Change your mind? Send it back — we make it easy.

Short answers

Questions most customers ask.

The full FAQ lives on its own page — these are the ordering basics.

When will my order arrive?

Most EU countries: 5–9 working days total, including the brand-to-atelier leg. You'll get a tracking link the moment your parcel leaves us.

Is shipping really free?

Yes — on EU orders over €100. Under that, shipping is a flat €9 (Slovenia: €4). No hidden handling fees at checkout.

What if my size isn't available?

We can usually source it from the brand within a week. Write to us with the product link and your size, and we'll quote a realistic ETA.

Can I return something?

Within 30 days, yes — unworn, hygiene liners intact on bottoms. Full details in our Returns policy.

Ready?

Start with the right fit.

Message the boutique before you order — we'll match your sizes across every house we carry.