Policies

Cookie Policy

Plain-English summary up top, the legal text below.

Last updated 21 April 2026

Cookie Policy

Effective: 2026-04-21

This Cookie Policy explains how JOLI d.o.o. (trading as "Eluxena", the "Site") uses cookies and similar technologies on eluxena.com. It forms part of our Privacy Policy and is published under Article 5(3) of the ePrivacy Directive (as transposed into Slovenian law by Article 157 of the Electronic Communications Act, ZEKom-2).

1. What are cookies?

Cookies are small text files placed on your device by a website to remember information between visits or page loads. We also use similar technologies — local storage, session storage, and pixel tags — which this policy treats as "cookies" for readability.

2. How we ask for your consent

When you first visit the Site we show a consent banner. Strictly-necessary cookies are used immediately (you cannot browse a shop without a cart). All other categories — Analytics, Marketing, Preferences — are off by default and only activate after you click "Accept all" or turn them on individually in "Manage preferences".

You can change your choice at any time by clicking the cookie icon in the bottom-left corner of any page, or the "Cookie preferences" link in the footer. Withdrawal is as easy as consent.

3. Cookie categories and list

The table below reflects our current setup. We review it monthly and whenever we add or remove a service.

Strictly necessary — always on

Cookie Provider Purpose Duration
_shopify_s Shopify Session identifier Session
_shopify_y Shopify Returning visitor identifier (1st-party, no cross-site tracking) 1 year
cart Shopify Remembers your cart contents 2 weeks
cart_sig, cart_ts, cart_ver Shopify Cart signature & integrity 2 weeks
checkout, checkout_token Shopify Carries you through checkout Session
secure_customer_sig Shopify Logged-in session security 20 years (per Shopify spec)
_tracking_consent Shopify Stores your consent choices so we don't re-ask on every page 1 year
eluxena_consent_v1 Eluxena (1st-party localStorage) Stores the categories you've allowed Until cleared
_cmp_a Shopify Customer privacy compliance 1 year

Analytics — only with your consent

Cookie / technology Provider Purpose Duration
Shopify built-in analytics pixel Shopify (Ireland/Canada) Aggregated session statistics inside our Shopify Admin Session + 30 days
_ga, _ga_*, _gid Google Analytics 4 (Google Ireland Ltd.) Pseudonymous traffic and behaviour analytics with IP anonymisation Up to 2 years

Marketing — only with your consent

Cookie / technology Provider Purpose Duration
_fbp, fbclid Meta Platforms Ireland Ltd. Ad attribution and custom audiences on Facebook and Instagram 90 days
_ttp, TikTok Pixel TikTok Technology Ltd. (Ireland) Ad attribution and custom audiences on TikTok 13 months
_gcl_au Google Ireland Ltd. Google Ads conversion measurement 90 days
__kla_id Klaviyo Inc. (USA, SCCs) Associates your email with your browser so email campaigns show accurate product recommendations 2 years

Preferences — only with your consent

Cookie Provider Purpose Duration
localization Shopify Remembers your chosen country and language 1 year
cart_currency Shopify Remembers the currency you chose Session
eluxena_geo_banner_dismissed Eluxena (1st-party) Hides the "suggested language" banner after you interact with it 30 days
judgeme_visitor_token Judge.me (Canada, adequacy) Lets you vote helpful/not-helpful on reviews 1 year

4. How to block cookies in your browser

You can also block or delete cookies from your browser's privacy settings. Here are direct links to instructions:

Blocking strictly-necessary cookies will break parts of the shop (you may not be able to check out or stay logged in).

5. Changes to this Cookie Policy

We will update this policy whenever the list of cookies changes materially. The effective date at the top is kept current. Adding a new processor in the Analytics or Marketing categories will trigger a fresh consent prompt for all visitors.

6. Questions

Email hello@lemonabird.com or write to JOLI d.o.o., Celjska cesta 6, 3250 Rogaška Slatina, Slovenia.

GDPR-compliant

EU-based, EU-hosted where possible, no data sold.

Real people answer

Email hello@eluxena.com and you'll hear from our team directly.

One-Stop-Shop VAT

Your country's VAT handled cleanly — no surprises at checkout.